Privacy Policy
Our Privacy Policy was last updated on 5th June 2025.
Our website address is: https://serenetravelandtour.com
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Who we are
At Serene Travel and Tours, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when booking travel services through our website.
What Information We Collect
When you make a booking or inquiry through our site, we may collect the following personal information:
- Your full name
- Contact information (email address, phone number)
- Travel preferences or details you share with us
- Billing and payment information (processed securely via our payment gateway)
We do not store your credit or debit card information on our servers. All payments are handled by secure third-party payment providers.
How We Use Your Information
We use the information you provide to:
- Process bookings and confirm reservations
- Communicate with you about your travel plans
- Send booking confirmations and updates
- Respond to any inquiries or customer support needs
- Improve our services and customer experience
Cookies
We may use cookies to:
- Remember your preferences on the website
- Help us understand how visitors interact with our site
- Enable secure transactions
You can choose to disable cookies through your browser settings, though this may affect your experience using some features on our website.
Third-Party Services
We may use trusted third-party services such as:
- Payment processors (e.g. Stripe, PayPal, etc.)
- Analytics tools (e.g. Google Analytics)
- Booking engines or form plugins
These third parties may collect data as required for their services, but they are not permitted to use your information for unrelated purposes.
Data Protection
We take data security seriously. Your personal information is stored securely and only accessible to authorized staff. We do not sell or share your personal data with unrelated third parties.Embedded content from other websites
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or delete your personal information
- Withdraw consent to receive marketing communications (if applicable)
To make a request, please email us at: info@serenencorp.org.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact Us
If you have any questions or concerns about how your data is handled, please contact us at: info@serenecorp.org